WE ARE HIRING

Jonathan Simkins

AT INSECT IQ We strive to improve the world where we live, work, and play by protecting people, public health, food, and property from the diseases and dangers of pests. We deliver pest management solutions to commercial and residential customers throughout the Tampa Bay Market. We are experiencing year-upon-year continued growth and innovation by solving our customers’ day-to-day pest management, wildlife, termite, lawn & ornamental pest control, and stinging insect solutions. 


We are looking for a customer-oriented service representative. A customer service representative will provide product/service information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. We are looking for someone who is excited to help customers, to be patient, empathetic, and passionately communicative. At Insect IQ, we put ourselves in our customers' shoes and advocate for them. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 



Call Now For More Information

Responsibilities
 

Manage incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer concerns, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution. Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines and policies





Skills
 
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
High school degree
 

Job Type:


Full-time 
Hourly: $15.00 per hour to start.

Review after 90 days

PTO after 90 days

401k opportunities
 

Weekly day range:


Monday to Friday

Office 5002 W. Linebaugh Ave Tampa 33624






Thank you,
 Jonathan Simkins

Owner/Entomologist

Insect IQ Services

Pest Control License Insect IQ JB131270

Certified Pest Control Operator JF8248 1994

Pest Control, Lawn & Ornamental, Termite, Fumigation

State of Florida Registered Beekeeper: FL0290619S

1994 UF Entomologist Jonathan Simkins

2020 UF Entomologist Britton Simkins





By Jackson Simkins September 14, 2026
Pharaoh ants and fire ants need totally different treatment. Learn how to tell them apart before you spray in your Tampa Bay home.
By Jackson Simkins September 11, 2026
Sticky leaves and black mold on your plants? Whiteflies could be the cause. Learn how to spot and stop them in Tampa Bay.
By Jackson Simkins September 8, 2026
Hurricanes push pests indoors fast. Learn what to watch for and how to storm-proof your Tampa Bay home before and after.
By Jackson Simkins September 4, 2026
Fall armyworms can chew through a Tampa Bay lawn in days. Learn how to spot them and stop the damage before it spreads.
By Jackson Simkins August 31, 2026
Confused a giant wasp for a yellow jacket? Learn how to tell yellow jackets and cicada killers apart in Tampa Bay yards.
By Jackson Simkins August 28, 2026
Some fuzzy Florida caterpillars pack a painful sting. Learn which ones to avoid and how to keep your family comfortable outdoors.
By Jackson Simkins August 24, 2026
Seeing long-legged spiders in your home? Learn what cellar spiders are, whether they’re dangerous, the truth behind the “daddy long legs” myth, and how to reduce them.
By Jackson Simkins August 17, 2026
Florida's bat exclusion window opened on August 15. If you have bats in your home, now is the only time to legally remove them. Here's what you need to know.
By Jackson Simkins August 14, 2026
Found a large, fast-moving spider in your Tampa Bay home? It's probably a wolf spider — not a brown recluse. Here's how to tell the difference for sure.
By Jackson Simkins August 10, 2026
Yellow jackets are especially active in late summer. Learn how to spot a nest, why they’re dangerous, and what to do if you find one in your yard.