WE ARE HIRING

Jonathan Simkins

AT INSECT IQ We strive to improve the world where we live, work, and play by protecting people, public health, food, and property from the diseases and dangers of pests. We deliver pest management solutions to commercial and residential customers throughout the Tampa Bay Market. We are experiencing year-upon-year continued growth and innovation by solving our customers’ day-to-day pest management, wildlife, termite, lawn & ornamental pest control, and stinging insect solutions. 


We are looking for a customer-oriented service representative. A customer service representative will provide product/service information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. We are looking for someone who is excited to help customers, to be patient, empathetic, and passionately communicative. At Insect IQ, we put ourselves in our customers' shoes and advocate for them. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 



Call Now For More Information

Responsibilities
 

Manage incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer concerns, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution. Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines and policies





Skills
 
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
High school degree
 

Job Type:


Full-time 
Hourly: $15.00 per hour to start.

Review after 90 days

PTO after 90 days

401k opportunities
 

Weekly day range:


Monday to Friday

Office 5002 W. Linebaugh Ave Tampa 33624






Thank you,
 Jonathan Simkins

Owner/Entomologist

Insect IQ Services

Pest Control License Insect IQ JB131270

Certified Pest Control Operator JF8248 1994

Pest Control, Lawn & Ornamental, Termite, Fumigation

State of Florida Registered Beekeeper: FL0290619S

1994 UF Entomologist Jonathan Simkins

2020 UF Entomologist Britton Simkins





By Jackson Simkins March 16, 2026
Discover how to identify silverfish in Florida homes, why they invade, and how professional pest control can eliminate them effectively.
By Jackson Simkins March 13, 2026
Learn the difference between subterranean and drywood termites in Florida, how they damage homes, and why proper identification matters.
By Jackson Simkins March 9, 2026
Struggling with mosquitoes in Florida? Learn why they thrive, the risks they pose, and how professional mosquito control can protect your home.
By Jackson Simkins March 6, 2026
Learn why birds nest in homes, the risks they create, and how to prevent nests in vents, soffits, and rooflines with professional wildlife control.
By Jackson Simkins March 2, 2026
Learn how to identify termite activity vs carpenter ants and why correct identification protects your Florida home from damage.
By Jackson Simkins February 27, 2026
Are possums on your Florida property? Learn what attracts them, the risks they pose, and how to remove them safely.
By Jackson Simkins February 23, 2026
Discover why ants invade Florida kitchens, the risks they bring, and how to identify common species. Get expert help today.
By Jackson Simkins February 20, 2026
Raccoons can tear through soffits, vents, and roofing in Florida homes. Learn why DIY exclusion fails and why professional raccoon removal matters.
By Jackson Simkins February 16, 2026
Learn the signs bees have nested in walls or soffits and why fast removal is critical. Contact Insect IQ for expert service.
By Jackson Simkins February 13, 2026
Hearing scratching or fluttering in your attic at dusk? Noticing small droppings near vents or soffits? You may have bats roosting in your home.