WE ARE HIRING

Jonathan Simkins

AT INSECT IQ We strive to improve the world where we live, work, and play by protecting people, public health, food, and property from the diseases and dangers of pests. We deliver pest management solutions to commercial and residential customers throughout the Tampa Bay Market. We are experiencing year-upon-year continued growth and innovation by solving our customers’ day-to-day pest management, wildlife, termite, lawn & ornamental pest control, and stinging insect solutions. 


We are looking for a customer-oriented service representative. A customer service representative will provide product/service information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. We are looking for someone who is excited to help customers, to be patient, empathetic, and passionately communicative. At Insect IQ, we put ourselves in our customers' shoes and advocate for them. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 



Call Now For More Information

Responsibilities
 

Manage incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer concerns, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution. Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines and policies





Skills
 
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
High school degree
 

Job Type:


Full-time 
Hourly: $15.00 per hour to start.

Review after 90 days

PTO after 90 days

401k opportunities
 

Weekly day range:


Monday to Friday

Office 5002 W. Linebaugh Ave Tampa 33624






Thank you,
 Jonathan Simkins

Owner/Entomologist

Insect IQ Services

Pest Control License Insect IQ JB131270

Certified Pest Control Operator JF8248 1994

Pest Control, Lawn & Ornamental, Termite, Fumigation

State of Florida Registered Beekeeper: FL0290619S

1994 UF Entomologist Jonathan Simkins

2020 UF Entomologist Britton Simkins





By Jackson Simkins February 2, 2026
Winter pests hide indoors. Learn why continuing pest control during winter prevents long-term infestations and recurring problems.
By Jackson Simkins January 30, 2026
Armadillo damage in Florida can impact lawns, foundations, and health. Learn the risks and when professional removal is needed.
By Jackson Simkins January 26, 2026
Fall pest control prevents pests from settling indoors. Learn why this season matters for long-term protection.
By Jackson Simkins January 23, 2026
Nuisance wildlife in Florida can damage homes fast. Learn the most common species, risks, and why professional removal matters.
By Jackson Simkins January 19, 2026
Florida summer heat drives pests indoors. Learn why recurring pest control keeps your home protected all season.
By Jackson Simkins January 16, 2026
Learn how to identify termites, understand the risks of infestations, and protect your Florida home with professional termite control.
By Jackson Simkins January 12, 2026
During spring, pests start outdoors. Learn how we stop pests before they invade your home.
By Jackson Simkins January 8, 2026
Gaps in pest control invite infestations. Learn why recurring pest management keeps Florida homes protected year-round.
By Jackson Simkins December 31, 2025
Hearing scratching noises in your walls? Learn what causes them, the risks involved, and how Insect IQ can help.
By Jackson Simkins December 23, 2025
German cockroaches spread fast and hide well. Learn the signs, risks, and how Insect IQ eliminates infestations with a proven 3-step treatment.