WE ARE HIRING

Jonathan Simkins

AT INSECT IQ We strive to improve the world where we live, work, and play by protecting people, public health, food, and property from the diseases and dangers of pests. We deliver pest management solutions to commercial and residential customers throughout the Tampa Bay Market. We are experiencing year-upon-year continued growth and innovation by solving our customers’ day-to-day pest management, wildlife, termite, lawn & ornamental pest control, and stinging insect solutions. 


We are looking for a customer-oriented service representative. A customer service representative will provide product/service information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. We are looking for someone who is excited to help customers, to be patient, empathetic, and passionately communicative. At Insect IQ, we put ourselves in our customers' shoes and advocate for them. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 



Call Now For More Information

Responsibilities
 

Manage incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer concerns, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution. Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines and policies





Skills
 
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
High school degree
 

Job Type:


Full-time 
Hourly: $15.00 per hour to start.

Review after 90 days

PTO after 90 days

401k opportunities
 

Weekly day range:


Monday to Friday

Office 5002 W. Linebaugh Ave Tampa 33624






Thank you,
 Jonathan Simkins

Owner/Entomologist

Insect IQ Services

Pest Control License Insect IQ JB131270

Certified Pest Control Operator JF8248 1994

Pest Control, Lawn & Ornamental, Termite, Fumigation

State of Florida Registered Beekeeper: FL0290619S

1994 UF Entomologist Jonathan Simkins

2020 UF Entomologist Britton Simkins





By Jackson Simkins July 31, 2026
Hear directly from our CEO as he shares his thoughts on becoming President of the Carrollwood Area Business Association (CABA) and his commitment to serving our local business community.
By Jackson Simkins July 27, 2026
Found small dark droppings in your home? In Florida it could be a lizard — or a rat. Here's the one feature that tells you exactly which one it is.
By Jackson Simkins July 21, 2026
Getting bitten but can't see what's biting you? It's probably a no-see-um. Learn what biting midges are and how to stop them in Tampa Bay.
By Jackson Simkins July 13, 2026
Think squirrels in your attic? Learn the warning signs, damage they cause, when they're most active in Florida, and how to keep them out of your home.
By Jackson Simkins July 10, 2026
Fire ants are the most aggressive ant in Florida — and one wrong step can mean multiple stings at once. Learn how to spot, avoid, and eliminate them.
By Jackson Simkins July 8, 2026
Ants suddenly inside after a storm? It's not random — flooded nests drive them indoors fast. Learn why it happens and how to stop it.
By Jackson Simkins July 2, 2026
Poor yard drainage doesn't just flood your lawn — it invites mosquitoes, termites, and rodents in. Learn the warning signs and fixes for Tampa Bay homeowners.
By Jackson Simkins June 29, 2026
Seeing tiny ants with a few big-headed ones mixed in? Learn what big-headed ants are, why they spread so fast, and when to call InsectIQ for help.
By Jackson Simkins June 26, 2026
It's National Mosquito Control Awareness Week. Learn what diseases Florida mosquitoes can spread, how to stop breeding, and when to call InsectIQ.
By Jackson Simkins June 22, 2026
Eastern cicada killer wasps are huge and look terrifying, but are they actually dangerous? Learn how to spot them and when InsectIQ can help.