WE ARE HIRING

Jonathan Simkins

AT INSECT IQ We strive to improve the world where we live, work, and play by protecting people, public health, food, and property from the diseases and dangers of pests. We deliver pest management solutions to commercial and residential customers throughout the Tampa Bay Market. We are experiencing year-upon-year continued growth and innovation by solving our customers’ day-to-day pest management, wildlife, termite, lawn & ornamental pest control, and stinging insect solutions. 


We are looking for a customer-oriented service representative. A customer service representative will provide product/service information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. We are looking for someone who is excited to help customers, to be patient, empathetic, and passionately communicative. At Insect IQ, we put ourselves in our customers' shoes and advocate for them. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 



Call Now For More Information

Responsibilities
 

Manage incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer concerns, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution. Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines and policies





Skills
 
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
High school degree
 

Job Type:


Full-time 
Hourly: $15.00 per hour to start.

Review after 90 days

PTO after 90 days

401k opportunities
 

Weekly day range:


Monday to Friday

Office 5002 W. Linebaugh Ave Tampa 33624






Thank you,
 Jonathan Simkins

Owner/Entomologist

Insect IQ Services

Pest Control License Insect IQ JB131270

Certified Pest Control Operator JF8248 1994

Pest Control, Lawn & Ornamental, Termite, Fumigation

State of Florida Registered Beekeeper: FL0290619S

1994 UF Entomologist Jonathan Simkins

2020 UF Entomologist Britton Simkins





By Jackson Simkins June 15, 2026
Sod webworms are tiny caterpillars chewing up St. Augustine and bermuda lawns across Tampa Bay. Learn the signs, how to test your lawn, and when to call a pro.
By Jackson Simkins June 12, 2026
Rats, roaches & drain flies inside? It may be a broken sewer line. Learn the signs of a plumbing breach and what pests it brings into Florida homes.
By Jackson Simkins June 8, 2026
See holes in your yard with a wasp flying in and out? It's likely a digger wasp — and it's actually helping you. Learn what it is and what to do.
By Jackson Simkins June 5, 2026
Find moths in your pantry? Learn how to identify the Indian Meal Moth and Angoumois Grain Moth, spot the signs of an infestation, and protect your food.
By Jackson Simkins June 1, 2026
Learn about our Bug of the Week, the Mole Cricket!
By Jackson Simkins May 29, 2026
Got a flea service scheduled? Here's exactly what to do before our team arrives so your treatment works as well as possible.
By Jackson Simkins May 22, 2026
Raccoons, rats, armadillos, bats, and more! Learn about which wildlife shows up in Florida homes, the damage they cause, and what to do about it.
By Jackson Simkins May 18, 2026
Florida's 2026 termite swarm season is more active than usual. Learn the 3 types of swarming termites, how to spot them, and what to do.
By Jackson Simkins May 15, 2026
Not sure what flies are in your Florida home? Identify fruit flies, blow flies, phorid flies & more — and learn what their presence really means
By Jackson Simkins May 11, 2026
Yellow patches spreading in your lawn? Learn the signs of chinch bugs in Florida and how to stop damage fast.